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ITA-FORMS v4

Business Process Management Platform for Organizations

IT Alliance Solutions

Accelerating business and enhancing process transparency:

how ITA-FORMS is transforming enterprise automation

In today's highly competitive business environment, the ability to rapidly launch new products and adapt to changing market demands has become a key driver of success. In practice, however, the rollout of new services is often delayed by complex legacy IT systems, limited development resources, and lengthy approval cycles. ITA-FORMS, a business process management platform (included in the Russian Register of Domestic Software, No. 6468), was designed to eliminate these barriers.

As a low-code platform, ITA-FORMS enables business and IT teams to collaborate within a unified environment, rapidly design and deploy business solutions, and significantly reduce infrastructure maintenance costs.

Accelerating business and enhancing process transparency:

Backend

Java, Spring Boot

Frontend

Angular, React

Data Storage

PostgreSQL, S3 MinIO

Audit and Logging

Elasticsearch

Message Broker

Kafka

Fast, high-quality automation with leaner teams (time-to-delivery). Reduced time-to-market for new products.

IT Alliance Solutions

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Key success factors with ITA-FORMS

01

Business Digitalization

Digital transformation without large-scale changes to the existing IT infrastructure

02

Cost Reduction

Lower costs associated with automation, implementation of changes, and employee training

03

Development Optimization

Accelerated solution delivery through ready-to-use services, low-code tools, and rapid configuration of solutions of any complexity

04

Centralized Management

Centralized management of business tasks from the headquarters across a distributed operational environment

05

Seamless Integration

Enabled through flexible configuration capabilities and the use of modern technologies

06

Standardization and Enterprise-Grade Technologies

Building diverse solutions that are accessible across any device

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Time as a strategic asset: dramatically accelerating time-to-market

The platform's primary value lies in its ability to rapidly design, deploy, and modify business processes without relying on large software development teams. Powered by a comprehensive suite of visual low-code designers, ITA-FORMS enables users to build intuitive user interfaces, configure data models, and orchestrate business logic through a user-friendly graphical environment.

Scheme

BusinessideaHundreds of lines of codeReusable, pre-built componentswithin daysahead of the competitionFully functionaldigital solution

Instead of writing hundreds of lines of code, organizations leverage reusable, pre-built components to accelerate application development. This approach makes it possible to transform a business idea into a fully functional digital solution within days, rapidly validate new concepts, and bring products and services to market ahead of the competition.

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Unified process management: complete visibility at every stage

The platform features a powerful visual workflow engine that transforms complex business rules into a clear, standardized business process model. As a result, process logic is presented as an intuitive visual workflow, making it equally easy for both business analysts and technical teams to understand, collaborate on, and optimize.

Built-in monitoring and administration tools deliver complete operational visibility:

Real-time process monitoring

Track the execution of any business process in real time, ensuring full visibility into every stage of the workflow.

Rapid bottleneck detection

Instantly identify process delays, failures, and bottlenecks using specific business attributes, such as an application ID, customer record, or any other process-related parameter.

Task and workload management

Quickly identify process bottlenecks, optimize task allocation, and effectively manage planning and workload across teams.

  1. Quickly search for and open process diagrams
  2. Find process instances using business attributes
  3. Monitor current status, incidents, environment variables, and more

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Seamless integration without disrupting the existing IT landscape

The platform enables organizations not only to create new applications but also to develop "lightweight front-end" layers on top of existing enterprise systems, including ERP, CRM, and specialized accounting modules. These extensions bring together business processes from different functional areas within a single interface: fragmented processes are consolidated into a unified information environment for management, eliminating the need to switch between multiple systems and reducing duplication of functionality.

Existing systems are not replaced; instead, they are integrated into a unified process management environment built on the ITA-FORMS platform.

Simple and intuitive workflow for creating new integrations using OpenAPI contracts with external systems

Flexible configuration of integration settings through environment variables

Business-oriented access policies that simplify the management of permissions for actions and data

Create new reference data and modify data structures without development effort, with seamless synchronization across external systems

A unified integration gateway enables the orchestration of tasks across multiple systems while preserving existing business processes. Users gain access to modern, intuitive web interfaces that require only a standard web browser — with no need for complex software installations on workstations.

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Technological foundation: reliability, security, and scalability

Behind the simplicity of the user interface lies an enterprise-grade architecture. The platform is built on a microservices architecture, ensuring flexibility, resilience, and scalability. Unlike monolithic systems, where a failure in one component can disrupt the operations of an entire organization, each process and service within the platform operates in an isolated environment.

01

Fault tolerance and scalability

The system is designed to handle extremely high workloads while maintaining stable and reliable performance. As the number of users grows, organizations can selectively scale only the modules experiencing increased demand, without the need to redesign the entire infrastructure. This approach minimizes the risk of extended downtime and ensures continuous business operations.

02

Seamless updates and continuous evolution

Changes made to a single component do not affect other parts of the system, enabling safe, uninterrupted, and continuous platform development.

03

Centralized security

The platform incorporates advanced authentication and access management mechanisms by design. It seamlessly integrates with the company's existing identity and access management (IAM) services, ensuring reliable data protection and security across all layers of the system.

The implementation of ITA-FORMS enables organizations to transition to a more agile and flexible enterprise management model. Companies gain a powerful tool for rapidly developing digital products, achieving full transparency across business processes, ensuring resilient and reliable infrastructure, and significantly reducing the total cost of ownership (TCO) of IT solutions by eliminating dependence on lengthy custom development cycles.

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Architecture

The ITA-FORMS 4.0 platform is designed using a service-oriented architecture (SOA), with the ability to scale and extend its functionality through the addition of new microservices when required.

Architectureof the ITA-FORMS 4.0 platformInterfacesUser Interface (User UI)AdministratorInterface (Admin UI)ReferenceSystem InterfaceAccess PolicyManagement InterfaceITA-FORMS platformReferenceSystemAccessManagementBPM EnginePlatform coreForm andProcess DesignerUser FormsBusiness ProcessesUser TasksService TasksBusiness DataManagementModuleObject ModelBusiness OperationsChange HistoryTask SchedulerReportingAdministrationAuditText and FileManagementIntegrationsMultilingualSupport
LayerTechnologies
Platform technology stack
Backend
Java, Spring Boot
Frontend
Angular, React
Data Storage
PostgreSQL, S3 MinIO
Audit and Logging
Elasticsearch
Message Broker
Kafka
Module integration
REST APIs · Asynchronous message exchange via Kafka
Access control model
ABAC (Attribute-Based Access Control)
Business data storage model
Business data storage is based on the Data Vault 2.0 methodology, providing a flexible, scalable, and auditable approach to enterprise data management.
Authentication and authorization
OAuth 2.0-based authentication with the ability to integrate with customer identity management systems and external user identity providers.
Deployment
Containerized deployment on an orchestration platform (Kubernetes) · Support for horizontal scaling and operation across multiple data centers (DCs)

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Deployment

Containerized deployment on an orchestration platform (Kubernetes)
Support for horizontal scaling and operation across multiple data centers (DCs)

Platform Components

User interaction services

ITA-DESIGNER

A modern and intuitive editor for designing user interfaces and business operations.

Information services

ITA-INFO

Reference data management and organizational structure management.

Integration services

ITA-API

Configuration of integrations and interaction with external software systems and databases.

Business process services

ITA-BPM

Task management and business process orchestration powered by Camunda BPM.

Business application services

ITA-OBJECTS

A configurable editor for creating and managing customer-specific business objects.

Access management services

ITA-ACCESS

Authentication and authorization within the customer's information systems, with support for Single Sign-On (SSO).

All solution components are either open-source products or proprietary developments of our company. They provide high availability and scalability through the use of Kubernetes and Kafka solutions.

Accelerating business process automation for organizations of any industry and any scale.

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